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Recent Posts
- The Social Side of IT Service Delivery Nimsoft Reviews VMware’s New Strides
- Systems Management: Servicing the Cloud
- How Hosting Providers Can Deliver Value-Added Services with Website Monitoring
- Service Desks that Scale Your Business: Leveraging Analytics
- Service Desks that Scale Your Business: Building Process Consistency and Configurability
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Author Archives: lisa.lockwood
The Social Side of IT Service Delivery Nimsoft Reviews VMware’s New Strides
window.location = “http://blog.nimsoft.com/2011/the-social-side-of-it-service-delivery-nimsoft-reviews-vmware’s-new-strides/” VMware recently acquired the SocialCast product, Strides, an enterprise social media-type collaboration application. Social technologies are being deployed by businesses in an effort to fine-tune productivity and reduce the cost of collaboration among distributed service desk organizations. … Continue reading
Systems Management: Servicing the Cloud
window.location = “http://blog.nimsoft.com/2011/systems-management-servicing-the-cloud/” Cloud computing to your customers should be as easy as turning on a light switch. They don’t care about how the electricity was generated or the physical infrastructure that transmits electricity. They only care when they’re sitting … Continue reading